Responsible Gaming
Gaming Should Be Entertainment
At Mocha Salt, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While live dealer casinos can be fun and exciting, it's important to approach gaming with a responsible mindset and set realistic expectations about potential outcomes.
Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose.
Age Verification
All players must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gaming. If you are under the legal age, please do not attempt to register or play. We take age verification seriously and reserve the right to verify your identity at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses: Continuing to gamble to win back money you've lost
- Hiding gambling: Concealing the extent of your gambling from family or friends
- Loss of control: Inability to stop or reduce gambling despite wanting to
- Increasing stakes: Needing to gamble with larger amounts to achieve the same excitement
- Neglecting responsibilities: Prioritising gambling over work, study, or family obligations
- Financial strain: Borrowing money or using credit to fund gambling
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Using gambling to escape: Gambling to cope with stress, anxiety, or negative emotions
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Player Protection
Most reputable online casinos, including those featured on Mocha Salt, offer several tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Restrict the amount of money you can lose during a session or timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Session Limits: Set time restrictions on your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account or multiple casinos
- Account Closure: Permanently close your account if you wish to stop playing
We recommend using these tools as part of your responsible gaming strategy. Check with individual casinos for their specific features and how to activate them.
Support Organisations & Helplines
If you're struggling with gambling, professional help is available. Here are trusted organisations that can assist:
Australia
- Gambling Help Online – www.gamblinghelponline.org.au
Free, confidential counselling and support for problem gambling in Australia. - National Problem Gambling Helpline: 1800 858 858 (available 24/7)
United Kingdom
- GamCare – www.gamcare.org.uk
Counselling and support for problem gambling. - GamStop – www.gamstop.co.uk
National self-exclusion scheme for online gambling.
Canada
- Responsible Gambling Council – www.responsiblegambling.org
Resources and support for responsible gambling in Canada.
United States
- National Council on Problem Gambling – www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
German centre for health education with gambling support resources.
Need Help?
If you or someone you care about is struggling with gambling, please reach out for help today. Problem gambling is a treatable condition, and support organisations are ready to assist you confidentially and without judgment.
There is no shame in seeking help. Taking action now can prevent serious harm to your finances, relationships, and wellbeing.
Contact a support organisation listed above or speak to a healthcare professional.
Our Commitment
Mocha Salt is committed to promoting responsible gaming across all featured live dealer casinos. We encourage all players to gamble responsibly, use protective tools, and seek help if needed. We support only licensed and regulated casinos that prioritise player safety and responsible gaming practices.